Online word of mouth can be automated to link together potential and existing customers in an infinite loop of recommendation and reward with almost no effort from the marketing team. Once this function is setup the customers become your marketing team making this perfect for businesses of all sizes. You can make this work for you by:

  1. Think of a small incentive that works for your business that could benefit your customers such as vouchers, free subscriptions, gifts, discounts or waiving of fees.
  2. Add a ‘Share’ button to then end of your customers purchasing journey to help them share their experience with their friends on social media.
  3. Create a ‘refer a friend’ campaign for your business that sends rewards to your customers when their friends purchase from you online.

For more information on online word of mouth marketing or how it can be used to help your business please contact us at [email protected].

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